Johnny Was® Pre-Loved | A New Way to Shop

Welcome to Johnny Was® Pre-Loved, a curated space to buy your Johnny Was pieces. Our designs are timeless treasures, meant to be cherished for years to come. With Johnny Was® Pre-Loved you can rediscover coveted styles from past seasons and find the one that got away.

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FOR SHOPPERS

Can I buy an item if I don't live in the United States?

Not yet! Johnny Was® Pre-Loved, powered by Trove, is not currently available to buyers outside of the US. We are unable to fulfill international shipping orders at this time.

How do I pay for a Johnny Was® Pre-Loved item?

You will pay via our secure checkout in the same way as with any Johnny Was order. We accept Visa, MasterCard, Discover, American Express, PayPal, Amazon Pay, Apple Pay, and Shop Pay to check out. Please note that we do not accept gift cards on our resale site. Also, at this time we are only able to process one payment method per order.

How long does shipping take?

We ask our sellers to fulfill your order within three business days. Your pre-loved item will ship with a tracking number and typically arrives within ten days of being ordered.

What should I do when I receive my order?

Once your order has been delivered, you will receive an email to confirm and rate the product. Please let us know if your item is up to the standards you expected! If all looks as expected, feel free to give your seller a great rating. If not, let us know within three days through the form, or the item will be marked as “received as expected.” Our customer service representatives are here to take care of you!

Can I return my Johnny Was® Pre-Loved purchase?

All Johnny Was® Pre-Lovedpurchases are considered final sale, unless the item is not in the condition described by the seller. If that occurs, you can open a dispute by e-mailing support@johnnywas.com once the item has been delivered to you. A Johnny Was Customer Care representative will reach out directly for a resolution.